Problem
Siloed systems and point tools obscure real context.
Diagnosing root cause across assets and processes is slow and manual.
Teams rely on static dashboards that lag behind live conditions.
Solution
- Synapse automatically discovers assets, infers relationships, and maintains a living model of your environment. - Navigate from macro overviews to micro details in seconds, with real-time state and historical context. - Act confidently by connecting insights to orchestration and workflows.
Core Capabilities
Automatic asset discovery and classification from live streams
Relationship and dependency graph with context metadata
Real-time state sync and lifecycle management
Multi-level visualization (fleet → site → line → asset → component)
Time travel and event replay for investigations
Access controls, audit trails, and data lineage
How It Works
- Step 1Ingest data from PLCs, IoT sensors, EMR/BMS/ERP, and APIs via the Data Fabric
- Step 2AI models infer entities and relationships; build/update the twin graph
- Step 3Stream processing updates state and KPIs in real time
- Step 4Visualize and query; push actions via orchestration to downstream systems
Integrations
Industrial: OPC‑UA, Modbus, MQTT, SCADA, historians
Enterprise: ERP (SAP/Oracle), MES, CMMS/EAM, CRM, ITSM
Building/Healthcare: BACnet, EMR/EHR, HL7/FHIR
Cloud: REST/GraphQL, webhooks, files, streams
KPIs & Outcomes
30–60% faster root‑cause analysis
15–25% reduction in downtime via earlier detection
1–2 hours/week saved per user on data hunting
Security & Governance
RBAC/ABAC for model and data access
Data in transit and at rest encryption
Governance: lineage, audit logs, change history